Privacy Policy – bouncing88 Bangladesh

bouncing88 is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "bouncing88", "we", "us", or "our", it means the bouncing88 platform and the team responsible for operating it. This Privacy Policy applies to all players who register an account on bouncing88, use the bouncing88 website, or download and use the bouncing88 mobile app.

bouncing88 acts as the data controller for the personal information you provide when using our platform. This means bouncing88 determines the purposes and means of processing your personal data, and is responsible for ensuring that your data is handled in accordance with this Privacy Policy.

If you have any questions about how bouncing88 handles your personal data, you can contact us at any time via live chat on the bouncing88 platform or by emailing [email protected].

bouncing88 collects personal data in two categories: information you provide directly, and information collected automatically when you use the platform. The table below summarises the main types of data bouncing88 collects and why.

bouncing88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

bouncing88 collects your personal data through the following channels:

• Direct registration: When you create a bouncing88 account, you provide your name, email address, phone number, and date of birth directly to us.
• Payment transactions: When you deposit or withdraw funds on bouncing88, your mobile banking account details and transaction references are recorded.
• Identity verification: When bouncing88 requests identity documents, you provide copies of government-issued ID directly to our verification team.
• Automatic collection: When you use the bouncing88 website or app, technical data such as your IP address, device type, and session activity is collected automatically.
• Support interactions: When you contact bouncing88 support via live chat or email, the content of those communications is recorded and stored.
• Cookies: bouncing88 uses cookies and similar tracking technologies to collect usage data when you browse the platform. See Section 6 for full details.

bouncing88 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes unrelated to the bouncing88 service. The specific purposes for which bouncing88 processes your personal data are:

• To create and manage your bouncing88 account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket on the bouncing88 platform.
• To send you account-related communications including security alerts, transaction confirmations, and policy updates.
• To detect and prevent fraud, money laundering, and other prohibited activities on bouncing88.
• To monitor gaming activity for responsible gaming purposes and to apply limits or restrictions where necessary.
• To improve the bouncing88 platform by analysing how players use the site and identifying areas for enhancement.
• To comply with legal and regulatory obligations applicable to bouncing88 as an online gaming operator.
• To send you promotional offers and bonus notifications — only where you have opted in to marketing communications from bouncing88.

bouncing88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: Your payment details are shared with bKash, Nagad, and Rocket solely to process your deposit and withdrawal transactions on bouncing88.
• Identity verification providers: Where bouncing88 uses a third-party service to verify your identity documents, your ID data is shared with that provider under a strict data processing agreement.
• Fraud prevention services: Technical data such as IP addresses and device fingerprints may be shared with fraud detection services to protect the bouncing88 platform and its players.
• Legal authorities: bouncing88 may disclose personal data to law enforcement or regulatory authorities where required to do so by applicable law, court order, or regulatory obligation.
• Platform service providers: Technical service providers who help operate the bouncing88 platform — such as hosting providers and analytics tools — may process limited technical data on our behalf under confidentiality agreements.

All third parties who process personal data on behalf of bouncing88 are required to handle that data securely and in accordance with this Privacy Policy. bouncing88 does not permit third-party service providers to use your data for their own purposes.

bouncing88 uses cookies and similar technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it. A cookie is a small text file stored on your device when you visit the bouncing88 website.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the bouncing88 platform. Essential and security cookies cannot be disabled as they are required for the platform to operate safely.

bouncing88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your device and the bouncing88 platform.
• Encrypted storage of sensitive personal data including identity documents and payment references on bouncing88 servers.
• Strict access controls — only authorised bouncing88 staff with a legitimate need can access player personal data.
• Payment details are never stored in plain text. Card and mobile banking numbers are tokenised and processed securely through our payment partners.
• Continuous monitoring of the bouncing88 platform for suspicious activity, unauthorised access attempts, and security vulnerabilities.

bouncing88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods applied by bouncing88 are as follows:

• Active account data: Retained for the full duration of your bouncing88 account and for a period of five years after account closure.
• Transaction records: Deposit and withdrawal records are retained for a minimum of five years to comply with financial record-keeping obligations.
• Identity verification documents: Retained for five years after account closure or the last transaction, whichever is later.
• Support communications: Live chat transcripts and support emails are retained for two years from the date of the interaction.
• Analytics data: Anonymised usage data may be retained indefinitely as it cannot be linked back to any individual player.

When personal data is no longer required, bouncing88 securely deletes or anonymises it so that it can no longer be associated with you as an individual.

As a bouncing88 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting bouncing88 support via live chat or by emailing [email protected]. bouncing88 will respond to all valid requests within 30 days.

The bouncing88 platform is strictly for adults aged 18 and over. bouncing88 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on bouncing88, please contact us immediately at [email protected]. We will investigate and close the account promptly, and delete all associated personal data.

bouncing88 uses age verification checks during the registration process and reserves the right to request identity documents to confirm a player's age at any point. Accounts found to belong to players under 18 will be closed immediately and any funds returned to the payment source used for the original deposit.

bouncing88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered players via their registered email address and update the effective date shown at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how bouncing88 protects your personal data. Continued use of the bouncing88 platform after any update to this policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bouncing88 handles your personal data, please get in touch with us using any of the following methods:

• Email: [email protected]
• Live chat: Available 24/7 directly on the bouncing88 platform — average response time under two minutes.

bouncing88 will acknowledge all privacy-related requests within 48 hours and provide a full response within 30 days. If your request is complex or involves a large volume of data, we may extend this period by a further 30 days and will notify you accordingly.